Privacy Policy
Updated on February 25, 2025
Welcome to choose the products and services provided by Shinrays Brain Studio!
In order to protect the personal information and privacy security of users (hereinafter referred to as "you") who use the products and services we provide. We will further explain to you through the "Privacy Policy" (hereinafter referred to as "this Policy") how we collect, use, store and share your personal information when you use the products and services we provide, as well as the relevant rights you enjoy.
This policy applies to all products and services provided by Shinrays Brain Studio. Before using/continuing to use the products or services we provide, please be sure to read and thoroughly understand this policy, especially the terms marked in bold/bold underline, you should read them carefully, and start using them after confirming that you fully understand and agree. If you disagree with the content of this policy, it may cause our products and services to fail to operate normally, or fail to achieve the service effects we intend to achieve. You should immediately stop accessing/using our products and services.
If you have any questions or suggestions about this policy or matters related to this policy, you can contact us through the email address listed in the "Contact Us" section of this policy: game.ticket@shinrays-studio.com, and we will respond to you as soon as possible.
The details of this "Privacy Policy" are as follows:
一.Personal Information Collection and Use Rules
(一) Purpose of Collecting Personal Information
1. To facilitate your normal access to the product, you can choose the following methods to access our products:
(1) You can directly access our products as a visitor to complete quick access.
(2) When you choose to create an account to log in to our product, you can register an account as required, and we will verify the validity of the information to help you complete the registration; you can also create an account and log in to our product through third-party platforms such as Facebook, Google, and Line. In this process, we may collect the public information of your account on the third-party platform, including avatar, nickname, account ID and other information;
2. In order to ensure the normal operation of the basic functions of the product, optimize product performance, and ensure the security of your account:
Depending on your device terminal and network status, we may collect your relevant device information; for example, your device ID, device name, device type and version, system version, IP address, application ID, network connection status, network access method and type, and other information with your consent.
Please note that if your Android system is below version 6.0, your [IMEI, IMSI, MAC address] may be collected, so please be sure to upgrade the system to version 6.0 or above;
Please note that separate device information, etc., is information that cannot identify the identity of a specific natural person. If we combine such non-personal information with other information to identify a specific natural person, or use it in combination with other personal information, such non-personal information will be considered personal information during the combined use. Unless we obtain your authorization or otherwise required by laws and regulations, we will anonymize and de-identify such personal information. Such information will be treated and protected as your personal information in accordance with this policy during the combined use.
3. To help you complete in-product payments:
When you use the consumption functions of our products, including purchasing in-product props, removing in-product advertisements, and automatically renewing subscriptions (subject to the conditions provided in the product), we will only obtain the verification information of your completed payment results from the payment service provider (Google) and then provide you with corresponding payment products and services. Please understand that the above payment services are provided by Google. If you want to know the specific rules for Google service providers to collect personal information, please refer to the Google privacy policy you have selected.
4. To ensure the implementation and safe and stable operation of specific product functions, we may apply for or use relevant operating system permissions. The details are as follows:
(1) In order to save some of your product data, pictures, and the need to upload pictures for the feedback function, we may apply for your external device storage permissions (application access and write to APP external storage space).
(2) When you use our services, in order to avoid increasing your mobile data traffic, we need to check your network connection status so as to remind you of your data traffic.
(3) In order to provide you with richer advertising information, we need to apply for permission to allow applications to access advertising IDs, allow applications to receive advertising attribution information, allow applications to access advertising subject information, and allow applications to access Google Play service ads, so as to obtain your Google Advertising ID for advertising attribution and advertising analysis.
(4) You need to apply for permission to allow applications to use Google Play billing services to purchase in-app products or subscription services.
(5) Apply for permission to allow applications to create foreground services to provide services to user programs.
(6) Apply for permission to allow applications to post notifications to remind or notify users.
(7) Apply for permission to allow applications to receive messages from Google Cloud Messaging services to receive real-time messages and notifications.
(8) Apply for permission to allow applications to control the vibration of the phone to provide tactile feedback or remind users; apply for permission to allow applications to keep the device awake to prevent the device from entering sleep mode.
(9) Apply to allow the application to bind to the Google Play Store's installation recommender service to understand the channels through which users download and install applications.
(10) Apply to allow the application to trigger the boot broadcast permission, so that it can automatically start to provide services to users when the device is turned on.
Tips on specific function permissions: If you need to turn off the function permissions enabled for the use of the above specific functions, most mobile devices will support your needs. For specific methods, please refer to or contact the service provider or manufacturer of your mobile device. You can also contact us for help.
5. Provide you with feedback or other user-related functions:
When you request information about our products, request technical support, or contact us through the feedback system in any way, we may ask you to provide necessary personal information for identity verification to ensure the security of your account. In order to provide services based on your requests, with your authorization, we will query or verify your relevant information within the scope of your authorization, such as your login account, email address, phone number, device ID, system language, APP version and other relevant information. Please rest assured that we will take technical and management measures to the greatest extent possible to ensure the security and confidentiality of your information and use it within the necessary scope.
(二) Reasonable basis for collecting and using your personal information
We will strictly abide by the provisions of laws and regulations and the agreement with you, and use the collected information in accordance with this Privacy Policy and the User Agreement. We will not combine the stored information with the personal identity information you provide. At the same time, we will analyze the operation of this product based on the frequency and situation of your use of the product, fault information, performance information, etc., to ensure the security of the service, and continuously optimize our products and improve our service quality.
We will use the collected information within the purposes covered by this policy. If the scope of your personal information we intend to use exceeds the scope described in this policy, we will modify the content of this policy before collecting your personal information and obtain your explicit consent again.
二. Use of Cookies or Similar Technologies
Cookies is a neutral technology that allows website servers to store data on the client or read data from the client. To optimize your user experience, we may use Cookies or similar technologies, but we will not use the above technologies for any purpose other than the purposes described in this policy.
If your device or related programs allow, you can manage the above technologies by changing the settings or visiting the provider's web page. Please understand that some services can only be achieved by using the above technologies. If you refuse to use or delete them, you may not be able to get the best service experience of our products and/or services, and it may also have a certain impact on your use.
三. Rules for sharing, transferring and publicly disclosing personal information
(一) Sharing of personal information
Except for the circumstances stipulated in this policy and the User Agreement, we will not actively share your personal information with third parties without your consent. If there are other circumstances in which your personal information is shared or you need us to share your personal information with a third party for use beyond the original authorized purpose, we will share your personal information on the premise of complying with the "principles of legality, minimum necessity, and clear purpose", and obtain your explicit consent to the above behavior directly or indirectly through the third party.
(二) Third-party services
In order to ensure the safe and stable operation of the product and realize specific functions, some services in our products are provided by our affiliates or other third parties. We will carefully select third parties and third-party services, urge relevant third parties to collect and use your personal information in accordance with this policy or other agreements reached with you, and take appropriate security technologies and management measures to ensure the security of your personal information.
However, please understand that third parties have their own privacy policies. In terms of your personal information security, we can only play a supervisory role within the scope of this policy. You can check their corresponding privacy policies to learn more about their privacy practices.
Please see below for details of the privacy of third-party services in this product.
SDK | Information Collected | Channel | Privacy Policy | Owner Organization & Website |
Bugly Error Report | Device Information | Applicable for Google Play market | https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56 | Tencent Technology (Shenzhen) Limited |
Access to network connections that may generate GPRS traffic | ||||
Appsflyer Statistics | Device Information | Applicable for Google Play market | APPSFLYER LTD | |
Get Application List | ||||
Access to network connections that may generate GPRS traffic | ||||
Firebase Remote Configuration SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Firebase Remote Push SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Firebase In-Message Push SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Onesignal Push SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Admob AD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Facebook AD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Unity AD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Applovin AD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Vungle AD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Ironsource AD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Inmobi AD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Fyber AD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Tapjoy AD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Chatboost AD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
TTAd AD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
myTarget AD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
hybid AD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
maioAD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
mintegral AD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Amazon AD SDK | Device Information | Applicable for Google Play market | https://ams.amazon.com/webpublisher/uam/docs/aps-mobile/privacy | |
Access to network connections that may generate GPRS traffic | ||||
Bidmachine AD SDK | Device Information | Applicable for Google Play market | https://docs.bidmachine.io/docs/app-privacy-details-on-the-google-play | |
Access to network connections that may generate GPRS traffic | ||||
Fb AD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Line AD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Pubmatic AD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Smaato AD SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Yandex AD SDK | Device Information | Applicable for Google Play market | GDPR. Integration (yandex.ru) | |
Access to network connections that may generate GPRS traffic | ||||
Google Payment SDK | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Device Information | Applicable for Google Play market | |||
Access to network connections that may generate GPRS traffic | ||||
Device Information | Applicable for Google Play market | |||
Access to network connections that may generate GPRS traffic | ||||
Pangle AD SDK | Device Information | Applicable for Google Play market | i18n-pglstatp.comhttps://www.pangle.cn/pangle.io | |
Access to network connections that may generate GPRS traffic | ||||
/ | Applicable for Google Play market | |||
Mobvista AD SDK | Device Information | Applicable for Google Play market | rayjump.comhttps://www.mobvista.com/cn/ | |
Access to network connections that may generate GPRS traffic | ||||
Google Official SDK (com.google.android.gms:play-services-ads-identifier) | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
UMP SDK (com.google.android.ump:user-messaging-platform) | Device Information | Applicable for Google Play market | ||
Access to network connections that may generate GPRS traffic | ||||
Device Information | Applicable for Google Play market | |||
Access to network connections that may generate GPRS traffic |
(三) Transfer of Personal Information
We will not transfer your personal information to a third party without your authorization. As our business continues to develop, we may conduct mergers, acquisitions, asset transfers and other transactions. We will inform you of the relevant circumstances and continue to protect or require new processors to continue to protect your personal information in accordance with laws and regulations and standards not lower than those required by this policy.
(四) Public Disclosure of Personal Information
Except for the circumstances specified in this Privacy Policy and the User Agreement, we will not proactively disclose your personal information to a third party. If there are other circumstances in which your personal information is disclosed publicly or you request us to disclose your personal information to other third parties, we will directly confirm with you and obtain your explicit consent.
We will not sell the information you provide to us and the information we collect from you to any other company for their use at will. At the same time, we will strictly abide by relevant laws and regulations and keep the above information confidential.
四. Storage Rules for Personal Information
We will store your information in a secure manner. Generally, we will only store your personal information for the time necessary to achieve the purpose of the service or under the conditions specified by laws and regulations. After the expiration of the aforementioned period, we will delete or anonymize your personal information. To ensure that your personal information is protected in accordance with the law, we will store your information collected by us in accordance with relevant laws and regulations. To the extent not prohibited by local laws and regulations, we may store the collected personal information in countries or regions other than the countries or regions where our business is located.
If we terminate the service or operation, we and our cooperative third-party platforms will promptly stop the activities of continuing to collect your personal information, and will comply with the requirements of relevant laws and regulations to notify you in advance and delete or anonymize your personal information after the service or operation is terminated, unless otherwise provided by laws, regulations or regulatory authorities.
五. Personal Information Security Protection
(一) Security Protection Measures
We strive to provide protection for the information security of users to prevent information leakage, loss, improper use, unauthorized access and disclosure, etc. We adopt multi-faceted security protection measures to ensure that the personal information of users is at a reasonable level of security, including technical protection means, management system control, security system protection and many other aspects. For example, we adopt encryption measures, de-identification or anonymization processing, etc.
(二) Security Tips
Please understand that due to technical limitations and risk prevention limitations, even if we have tried our best to strengthen security measures, we cannot always guarantee 100% security of information.
Please be sure to keep your account, password and other identity elements properly. We recommend that you pay full attention to the protection of personal information when using products and services, and we will also provide a variety of security features to help you protect your personal information security. But please be sure to keep your account and other information properly. Once you leak relevant information, you may suffer losses and may be disadvantageous to you.
六. Protection of personal information of minors
We will strictly abide by relevant laws and regulations and protect your personal information, especially the privacy protection of minors through reasonable and necessary measures.
If you are the legal guardian of a minor, please pay attention to whether the minor you are guarding uses the services of this product or provides his or her personal information after obtaining your authorization and consent. If you think we may have collected data from or about minors, please contact us. If you are a minor, please do not send us any personal information about you. We will not intentionally collect or solicit personal data about any minor, or intentionally allow such people to use our services.
Based on relevant policy requirements and legal provisions, in order to provide you with advertising services that are more in line with your interests, we will verify your age through pop-up prompts; but please be aware that we will only obtain verification information on whether you are a minor user, and we will not use this information for any other purpose, nor will we use it in combination with other personal information.
Different countries have different definitions of minors. In order to ensure greater safety and protection of minors' information, we limit the age of minors to under 13 years old (including 13 years old) or the age of minors restricted by relevant national regulations in accordance with the laws and regulations of relevant countries. If you have any questions, please contact us in time.
七. Your information rights
(一) Applicable GDPR provisions for personal information privacy rights
According to the EU General Data Protection Regulation (GDPR), we guarantee that you can exercise the following rights to your personal information, and you can manage your personal information rights in the following ways:
1. Right to query and know personal information
You have the right to understand how we collect, use, store and protect your personal information, or access the personal information we hold about you and whether your information will be sold, etc. We disclose this to you through this privacy policy.
2. Right to Correction of Personal Information
You have the right to request the correction of any inaccurate or incomplete personal information we hold about you.
3. Right to Deletion of Personal Information
In certain circumstances, you have the right to request that we delete your personal information.
4. Right to Withdraw Consent
If we process your personal information based on your consent, you have the right to withdraw your consent at any time. Withdrawing consent will not affect the lawfulness of any processing based on consent before its withdrawal.
5. Right to Restrict Processing
In certain circumstances, you have the right to request that we restrict the processing of your personal information.
6. Right to Data Portability
You have the right to receive the personal information you have provided to us in a structured, commonly used and machine-readable format, and have the right to transmit that information to another controller.
7. Right to Objection
You have the right to object at any time to processing based on our legitimate interests or public interests, including processing of your personal information for direct marketing purposes.
8. Right to Complain
If you believe that the way we process your personal information violates the GDPR, you have the right to complain to the data protection authority in your country, or you can contact us directly to help you deal with it.
(二) Exercise of your rights related to personal information
Please note that the above rights are not absolute and may be restricted in certain circumstances. If you wish to exercise any of the above rights, please contact us at game.ticket@shinrays-studio.com. We will respond to you within one month of receiving your request. In some cases, such as complex requests or multiple requests, we may need to extend our response time, but we will notify you promptly.
九. Special Notice for California Residents
(Applicable to the California Consumer Privacy Act of 2018 (as amended by the California Privacy Rights Act of 2020) ("CCPA"))
If you are a California resident, your personal information will be protected in accordance with the relevant provisions of the CCPA.
(一) Collection and Disclosure of Personal Information
We attach great importance to your right to know and ensure that you are aware of whether your personal information will be shared with third parties or sold. In the past 12 months, you can view the above privacy policy description for the purpose, method and scope of our collection and use of your personal information. During this period, we have not shared, sold or disclosed your personal information to any third party. At the same time, in the past 12 months, we have neither sold or shared the personal information of California residents under the CCPA definition, nor have we sold or shared any personal information of users under the age of 16.
(二) Collection and Use of Sensitive Personal Information
In the past 12 months, we have not collected your sensitive personal information. In addition, we will not use sensitive personal information for any purpose other than providing ordinary consumers with the services they reasonably expect when requesting services.
(三) Retention of Personal Information
In accordance with the CCPA, we will retain information for a reasonable and necessary period to achieve the purposes described in this policy, such as fulfilling legal obligations, managing internal records, enforcing relevant terms and resolving possible disputes. We will not extend the retention period of information without reason without additional constraints or authorizations from relevant laws.
(四) Personal Information Privacy Rights under CCPA
If you are a California resident and the CCPA does not recognize exceptions that apply to you or your personal information, you will have the following rights:
Right to Informed Access: You have the right to request that we disclose to you free of charge the following information within 12 months prior to your request:
The categories of personal information we collect about you; the categories of sources from which personal information is collected; the purpose of collecting your personal information; the categories of third parties to whom we disclose your personal information, the categories of personal information disclosed (if applicable) and the purpose of disclosure; and the specific personal information we collect about you, etc.
Right to Correction: You have the right to request that we correct inaccurate personal information about you that we store.
Right to Deletion: You have the right to request that we delete personal information collected from you, unless the CCPA recognizes an exception.
Right to be free from discrimination: When you exercise your rights under the CCPA, you have the right to be free from unlawful discrimination for exercising your rights, including not being provided a different level or quality of service, or being denied goods or services.
Right to limit use (for sensitive personal information): In certain circumstances, you have the right to limit the use of any sensitive category of personal information. However, as mentioned above, we do not collect or attempt to obtain sensitive categories of personal information.
(五) Right to “not share” or “not sell” personal information
If there is a situation of “sharing” or “selling” your personal information, you have the right to choose to prevent us from doing so. If you decide to refuse to share or sell your personal data, you can exercise this right by contacting us.
(六) Exercise of your rights related to personal information
As a California resident covered by the CCPA, you can communicate with us through the contact information described in this policy to exercise your rights to other data (if any). Please note that to protect your privacy and security, we may take identity verification measures before processing your request. If the identity verification fails, we may reject your request.
(七) Authorized agent
You can also designate an authorized agent to make a request on your behalf. To ensure the validity of your request, you must provide a formal written authorization to the authorized agent. We reserve the right to require the agent to verify their identity and directly confirm the authenticity of your authorization to ensure the security and legality of the entire process. In accordance with CCPA regulations, we promise to complete all relevant operations within 45 days after receiving and verifying your request. If the processing time needs to be extended due to special reasons, we will extend it by 45 days and explain the reasons for the delay in detail to you.
十. Notice for residents of the European Economic Area, Switzerland, and the United Kingdom
If you are a resident of the European Economic Area, Switzerland, or the United Kingdom, your personal information will be processed and protected in accordance with the relevant provisions of the General Data Protection Regulation (GDPR). You can refer to the content of "Your Information Rights" in Chapter 7 above for relevant data protection rights and the exercise of rights.
十一. Special notice for residents in Brazil
(I) Data protection rights
In accordance with the Brazilian General Data Protection Law (Law No. 13,709 of 2018, referred to as "LGPD") and related regulations, you enjoy a series of important data protection rights:
Right to be informed: You have the right to be fully informed of the purpose, method, scope and duration of our collection, use, sharing and storage of your personal data.
Right to access: You can ask us to provide you with your personal data at any time, including the specific content, source and processing of the data.
Right to correction: If you find that the personal data we store is wrong, incomplete or outdated, you have the right to ask us to correct it in a timely manner to ensure that the data accurately reflects your true information.
Right to delete: In compliance with legal provisions, such as when the data is no longer necessary to achieve the purpose of collection, you withdraw your consent and there is no other legal basis for processing, you can ask us to delete your personal data. We will complete the deletion within the specified time after receiving the request to effectively protect your data privacy.
Right to restrict processing: When you question the accuracy of your personal data, or in certain special circumstances, you have the right to request that we restrict the processing of your personal data until the relevant issues are properly resolved.
Right to object: You have the right to object to our processing of your personal data for specific purposes (such as direct marketing). Once you raise an objection, we will immediately stop the relevant processing unless we can prove that there are legitimate and priority reasons for processing.
Right to data portability: You have the right to request that we provide you with your personal data in a common, machine-readable format so that you can transfer this data to other service providers to achieve free flow and self-management of data.
(三) Exercise of your relevant rights
If you wish to exercise the above rights, you can contact us in the following ways: send an email to game.ticket@shinrays-studio.com. In order to protect your rights and data security, before processing your request, we may ask you to provide necessary identity verification information to confirm the authenticity and validity of the request. We promise to respond within 30 working days after receiving your valid request and complete the relevant processing work within the time limit prescribed by law to fully meet your reasonable demands for personal data protection.
十二. Special notice for residents in Virginia
(一) Data protection rights
When you use our products or services as a user in Virginia, you have the following data protection rights in accordance with the Virginia Consumer Data Protection Act (VCDPA):
Right to know: You have the right to clearly understand the specific details of our collection, use, sharing and storage of your personal data, including the purpose and method of collection, the data categories involved, the objects of sharing and the storage duration, etc.
Right to correction: If you find that the personal data we store is wrong, missing or incomplete, you have the right to ask us to correct it in time to ensure that the data can accurately reflect your real information and avoid unnecessary impact on you due to wrong data.
Right to delete: In specific circumstances that meet the legal requirements, such as when the data is no longer necessary for the original collection purpose, or when you withdraw your consent to the data processing and there is no other legal basis for processing, you have the right to ask us to delete your personal data. We will strictly follow the legal requirements to complete the deletion operation within the specified time to effectively protect your data privacy.
Right to limit use and disclosure: When you question the accuracy of your personal data, or in other specific circumstances, you have the right to request that we limit the use and disclosure of your personal data.
Right to data portability: You have the right to request that we provide you with your personal data in a format that is easy to transmit, common and machine-readable. This enables you to easily transfer this data to other service providers and fully realize the self-management and free flow of data.
(二) Exercise of your relevant rights
If you wish to exercise the above rights, you can contact us at game.ticket@shinrays-studio.com. In order to protect your rights and interests and the security of your data, before processing your request, we may ask you to provide necessary identity verification information to confirm that the request is indeed from you. We promise to contact you in a timely manner and inform you of the progress of the processing within 30 working days after receiving your valid request.
Please rest assured that within the time limit prescribed by law, we will do our best to complete the relevant processing work and actively respond to your reasonable demands for personal data protection.
十三. Updates to this Policy
We reserve the right to update or modify this policy from time to time. We will publish the changes made to this policy in an appropriate manner when the version is updated. However, without your explicit consent, we will not reduce your rights under this policy. Please read the changed privacy protection guidelines or guidelines carefully. Your continued access or use of our products and services will constitute your acceptance of the updated policy. If you disagree, please stop accessing or using our products and services immediately.
Please note that if we need to adapt the policy to legal requirements, the new policy will take effect immediately or as required.
十四. Contact Us
If you have any questions or requests about this privacy policy, you can contact our data protection officer/data controller (Shinrays Brain Studio) through the contact email we provide. We will handle your questions as soon as possible and respond within the period prescribed by laws and regulations after verifying your user identity.
Contact email: game.ticket@shinrays-studio.com